Using the Contact Activity filters you can easily search by behavior and learn more about your contacts through their engagement with your emails, website, forms, etc.


Understanding what the Contacts in your database are doing will help you create more meaningful conversations and follow-up!


From the contacts tab click the filter icon




Scroll to Contact Activity




Campaign Activity 


  • filter for contacts that are currently on, were on, or have never been on a campaign
  • pick your desired campaign from the drop-down menu. 




Email Activity 


  • View which contacts have been sent or have not been sent any email communication
  • You can also see if contact's were sent/not sent or scheduled to receive a specific email template
  • Filter to see which contacts opened or did not open a particular template
  • View which contacts took action and clicked on a link in your template
  • See which contacts did not click through. 
  • See which contacts were sent an email but it bounced. Click here for bounce reasons explained

Filter by the time period for any email activity behavior
  • If you select on, before or after a calendar will pop out so that you can select the desired date. 
  • If you select between you will be able to pick your two date ranges from dual calendars





Form Activity


  • View Contacts that have submitted or have never submitted a form
  • Pick your desired form from the drop-down menu

Add your desired time period
  • If you selecon, before or after a calendar will pop out so that you can select the desired date
  • If you select between you will be able to pick your two date ranges from dual calendars






Link Activity

  • Search to view contacts that have clicked or have never clicked on that particular web link in any template or in a specific template

Specify the time period that you'd like to include in your search.
  • If you select on, before or after a calendar will pop out so that you can select the desired date. 
  • If you select between you will be able to pick your two date ranges from dual calendars



                             




Purchase Activity
  • check if contacts have or have not purchased a specific product
  • see if contacts have or have not purchased from a specific category
  • view contacts that have ever made a purchase from you
  • view contacts that have never made a purchase from you
  • select the appropriate product or product category from the drop-down menu

Specify the time period of the purchase
  • If you select on, before or after a calendar will pop out so that you can select the desired date
  • If you select between you will be able to pick your two date ranges from dual calendars


Website Activity
  • view the contacts that have visited or never visited your website

Specify the time period of the visit
  • If you select on, before or after a calendar will pop out so that you can select the desired date. If you
  • Select between & you will be able to pick your two date ranges from dual calendars





  • Select visited or never visited the webpage to select a specific URL from the drop-down options

Specify the time period of the visit

  • If you select on, before or after a calendar will pop out so that you can select the desired date. If you
  • Select between & you will be able to pick your two date ranges from dual calendars