You have gotten your system all set up and you can't wait to start reaching out to your contacts! Hatchbuck gives you two options for building custom emails from scratch. 

  • You can use the text editor to create great Text-Based emails
  • You can use the Drag & Drop Builder to add images and create newsletter style templates

Basic Text Editor:

To start building your template, go to Tools > Email Templates


In the upper right hand corner select + New Email Template


In the left sidebar, select Start from Scratch and then the Basic Editor - Blank template


  • Enter your subject line and body text
  • Once your subject and body copy is how you would like it, click Continue

Next, you are able to add Automations to your links



Confirm & Save




Drag & Drop Builder:

To start building your template, go to Tools > Email Templates


In the upper right hand corner select + New Email Template.


In the left sidebar, select Start from Scratch and then the Drag & Drop Email Builder - Blank template


You will use the Sections, Blocks and Styles tabs in the left sidebar to fully customize your email.



  • The Sections tab allows you to design your own baseline layout.


  • Once you add the sections to your template, your design will look something like this:



  • With the Blocks tab you can add text, images, buttons, social media icons, dividers and spacers to your layout.


  • The Styles tab allows you to design the overall style for your email (background color, font/color for all sections at once, font/size/color for each style of text, link and button style, divider and spacer style)
    • You would use this to set a design style that will be reflected in your whole email template instead of having to define it for each element one at a time.


  • Once your email is designed how you would like it, click Continue



Next, you are able to add Automated Actions to your links




Confirm & Save