One of your goals with Hatchbuck is probably to get and stay organized. Duplicate records can be an annoying hindrance to that goal. Hatchbuck can help prevent these duplicates a few ways.
During the import process, you will see a screen like this one:
Hatchbuck is letting you know that the contact you are importing (on the left) matches an existing contact record (on the right), and will merge the 2 records. This will prevent a duplicate record from being imported and allow you to update any existing Contact records with new or updated information.
A few things to note:
- You can find duplicates by "Email Address Only" or "Full Name and/or Email Address"
- You can easily view only your "Matched" or "Unmatched" contacts using the drop down on the left
- Select "Unmatch Contacts" if you do not want to merge them.
- Deselect any contacts that you don't wish to pull into Hatchbuck