Due to US Federal Law (CAN SPAM ACT of 2003) an unsubscribe link is required in each message sent out from our system* (Sorry! We don't make the rules).


We manage this process to ensure it is put into every message so that our clients are compliant with that portion of the CAN SPAM ACT. You cannot delete this line.


To edit your unsubcribe line for drag and drop templates:


  • Open your email template
  • Click into the Footer Settings: 

On the left hand side of the template editor you can edit footer style and text




Editing your company information that is pulled into footer

  • If you would like to edit your information that appears in the unsubscribe line, you can do so by selecting your name in the top right hand corner of your Hatchbuck account 
  • Head to: Account Settings > Company Information.



*When you send an email manually to one person in your database, we do not add the Unsubscribe line and footer. Making your email look all the more personal!