Account Settings

Guide to your Account Settings
You can manage almost everything in Hatchbuck from your Account Settings, below is your complete guide to this area.  Select Account Settings, which you...
Mon, 26 Nov, 2018 at 12:26 PM
Updating Your Profile Information
All emails you send from Hatchbuck will come from the name and email stored in your "My Profile" section. Additionally, any responses will go t...
Wed, 20 Dec, 2017 at 3:21 PM
Changing Your Password
Changing your password is simple in Hatchbuck! Click the icon in the top right hand corner of your Hatchbuck account and navigate to: Account Setting...
Wed, 20 Dec, 2017 at 3:38 PM
Step By Step Guide to Hatchbuck’s BCC Functionality
--If you want a walk-through, check out this video  What it does:  Hatchbuck's BCC functionality allows you to send emails into Hatchbuck...
Wed, 20 Dec, 2017 at 3:52 PM
Email Sync
A couple of notes on IMAP: You are able to connect to Gmail and possibly other IMAP providers but we only support Gmail at this time. Once you have ...
Wed, 20 Dec, 2017 at 4:12 PM
Adding a New User to Your Account
If you want more people at your company to have access to all of the great features Hatchbuck offers, follow these steps to add new users: Click the ...
Wed, 20 Dec, 2017 at 3:42 PM
Hatchbuck's Customizations
Hatchbuck knows your business isn't one size fits all, we let you customize different portions of the database and really make our software fit YOUR ne...
Wed, 20 Dec, 2017 at 3:56 PM
Exporting Data
Navigate to Account Settings > Data > Export Data * Important Note: If you are not a System Administrator you will not see a Data block in Account S...
Tue, 28 Aug, 2018 at 2:06 PM
Integrations
We've made the process of connecting other platforms to Hathbuck super simple using Zapier. Through Zapier you'll be able to connect and integrate...
Wed, 20 Dec, 2017 at 4:04 PM
Upgrading or Downgrading Your Account
If you wish to upgrade or downgrade your Hatchbuck account, follow these simple steps:  Go to Account Settings > Subscription > Plans and Bi...
Wed, 20 Dec, 2017 at 3:46 PM
Updating Your Credit Card
If you need to change the credit card associated to your Hatchbuck account, please do the following:  [Note: You will only have access to this bloc...
Wed, 20 Dec, 2017 at 3:48 PM
Canceling Your Account
As always, we are sad to see you go and would love to have you stay! Please let us know if there is anything we can help with or something we can do to co...
Tue, 17 Jul, 2018 at 11:23 AM